Sign Up

High School Student Resume Templates

An IT help desk resume template can teach you the fundamentals of writing a professional CV to assist in job searching. Here are some of the greatest IT help desk resume examples to help you market your skills and land a job quickly.

Here are the best templates for IT help desk

Best resume format for IT help desk professionals

The task of offering technical support and assistance falls within the purview of an IT help desk professionals. They communicate with clients over the phone or in person to assist them fix software and hardware-related computer issues and get their systems back up and operating properly. It's comforting to know IT help desk professionals are on standby with the appropriate diagnosis and cures after trying every possible DIY solution. Depending on the company and sector, different types of issues are addressed by IT help desk workers. Some offer advice to customers who utilize business-specific software. Others operate in retail locations where computers are sold or in contact centers that offer detailed practical support. An IT help desk resume template should be composed of basic parts such as summary, employment history, education, and skills sections. You should also use the appropriate keywords to avoid having your application rejected by the applicant tracking systems (ATS) that many recruiting businesses employ to filter online applications. Examining the posted job criteria yields the greatest keyword hints.

An IT help desk resume example should involve a professional summary section right behind the header. A good resume summary makes it clear right away why you are the ideal candidate to handle the company’s demands. You should show that you are a problem-solver who gives relevant expertise. This section is followed by the employment history part that will include instances fom your professional history. This section should be arranged to demonstrate development and success. Showcase just examples that are specifically and thoughtfully related to each role held. Your accomplishments and contributions should be specifically customized to the needs of the hiring company. You can also employ data to demonstrate the savings, efficiency, and productivity increases that resulted from your efforts, as well as the volume and variety of clients serviced or jobs accomplished.

Resume Builder

Try Rabbit Resume builder now

Our easy-to-use builder lets you create the perfect resume.

  • Choose from a variety of professional designs
  • Easily edit and customize with rich features
  • Let our tool assist you with pre-written phrases
AI Cover Letter

The Ultimate Cover Letter Generator

Make a good impression with our cover letter templates.

  • Select from our free and expertly-designed collection to complement your resume
  • Create the perfect cover letter in minutes using our curated, ready-made content spanning various industries and job roles

The best resume format for IT help desk professionals should also involve an education section where you will list any computer-related degrees or other post-secondary technical programs. This section should also be in reverse chronological order. In the lack of schooling above a bachelor's degree, only indicate your high school. You can also add any pertinent on-the-job training, IT certifications, and other skill-development programs. Memberships in professional associations that provide chances for ongoing learning also matter. The skills section is the last part of your resume, where you will disclose your job-specific abilities. You should add technical skills that align with the employer's job ad. Make sure you've covered all the essential hard skills, particularly keywords to win the ATS. You should also add the soft skills that IT needed to succeed in a customer service role.